10% off your 1st order when you join the mailing list! | Free delivery £75+ code: DESIGNADDICT
10% off your 1st order when you join the mailing list! | Free delivery £75+ code: DESIGNADDICT

Delivery Info

Shipping FAQs



When will my order be dispatched?

I aim to dispatch ready made items within 2 working days.
This may take longer during busy sale periods.

Pre-orders + commissions take approximately 3 weeks - please see individual listing for details.


Postage

All orders are sent via a tracked 48 Royal Mail service.
Delivery estimate 2-3 days after dispatch.

Delivery within mainland UK:
Cost - £3.95 / Orders over £75 are free using code: DESIGNADDICT


Unfortuntely we are not currently shipping to EU / Rest of world



Returns

I hope you love your piece of Artectura design but in the case that it may not be quite right, you have 14 days to return for a full refund.
  • Please get in touch & let me know that you are returning your item.
  • Items should be in original packaging and in sellable condition.
  • Please use a tracked service to ensure it is insured & reaches me safely.
  • Refunds will be processed within 7 days of safe return.
  • For hygiene reasons, I cannot accept the return of earrings.
  • Commissions are also not eligable for a refund.
If you have any questions at all, please do not hesitate to get in touch!

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